PRIVACY POLICY — ZADSMART SDN BHD

1. Introduction
Zadsmart Sdn Bhd (“the Company”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of our clients, partners, and website users in accordance with applicable laws in Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage with our Services or interact with our website.

2. Collection of Personal Data
We may collect personal information including but not limited to:

  • Full name

  • Contact number

  • Email address

  • Service address or location

  • Payment details through approved payment platforms

  • Any other information provided voluntarily by the Client

Personal data may be collected through service inquiries, bookings, website forms, email communications, or direct contact with our team.

3. Purpose of Data Collection
Your personal data may be used for the following purposes:

  • Processing service bookings and managing appointments

  • Providing cleaning, landscaping, and pest control services

  • Payment processing and billing administration

  • Customer support and service warranty management

  • Improving our services and operational efficiency

  • Compliance with legal and regulatory obligations

4. Disclosure of Personal Data
The Company may disclose personal data to:

  • Authorized employees and service personnel

  • Payment service providers such as PFX e-Banking and Atome

  • Professional advisors, contractors, or partners involved in service delivery

  • Government authorities where required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security
Zadsmart Sdn Bhd takes reasonable administrative and technical measures to protect personal data from unauthorized access, misuse, loss, or disclosure. However, no data transmission over the internet can be guaranteed as completely secure.

6. Data Retention
Personal data will only be retained for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable laws and regulations.

7. Client Rights
Clients may request access to, correction of, or updates to their personal data held by the Company, subject to verification and applicable legal requirements.

8. Cookies and Website Usage
If applicable, our website may use basic cookies or tracking technologies to enhance user experience, analyze website traffic, and improve functionality.

9. Changes to This Privacy Policy
Zadsmart Sdn Bhd reserves the right to amend this Privacy Policy at any time. The latest version published by the Company shall prevail.

10. Contact Information
For any privacy-related inquiries or requests, please contact:

Zadsmart Sdn Bhd
No 29 Jalan 24/56
Kawasan J Keramat Wangsa
54200 Kuala Lumpur, Wilayah Persekutuan
Phone: +6017-3353026
Email: team.zadsmart@gmail.com